Privacy Policy

Last Updated: 04/28/2025

This Privacy Policy explains how ChainCharge s.r.o ("We", "Us", "Our") collects, uses, and protects your personal data when you use our services. We respect your privacy and are committed to safeguarding your personal data.

1. Data Collection

   We collect the following types of personal data:

   Account Information: Email address, name, and other details provided during account creation.

   Transaction Data: Data related to your use of our virtual asset and financial services, including deposits, withdrawals, and trading activities.

2. Use of Data

   We use your data to:

   Provide you with the Services, including virtual asset transactions and virtual IBAN issuance.

   Communicate with you regarding your account, updates, or issues.

   Comply with applicable legal and regulatory requirements.

3. Data Sharing

   We may share your personal data with Striga Technology OÜ, our third-party provider, to provide the Services. We ensure that any third parties involved in the processing of your data are bound by confidentiality agreements and only process your data as instructed by us.

4. Data Storage and Processing Locations

   Your data may be processed in countries outside your home country. We take appropriate measures to ensure the security of your data, regardless of where it is processed.

5. Data Security

   We implement industry-standard security measures to protect your personal data from unauthorized access, use, or disclosure.

6. Data Retention

   We retain your personal data for as long as necessary to provide you with the Services and comply with legal obligations.

7. Your Rights

   You have the right to:

   Access and request a copy of your personal data.

   Correct any inaccuracies in your data.

   Request the deletion of your data, subject to certain legal conditions.

   To exercise any of these rights, please contact us at [email protected].

8. Changes to This Privacy Policy

   We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we encourage you to review it periodically.

   The governing law for these Privacy Policy shall be the laws of the Czech Republic, and any disputes will be resolved in the competent courts of the Czech Republic.