Terms and Conditions
Effective Date: 04/28/2025
These Terms and Conditions ("Terms") govern your access to and use of the Cardporate ("Application") provided by ChainCharge s.r.o, company registration number: 22381511, located at Korunni 2569/108, Vinohrady, 101 00 Prague 10, Czech Republic ("We", "Us", "Our").
Our website is https://cardporate.com.
Our contact details are: [email protected]
Application and Services
You can access the Application through our website https://cardporate.com or by downloading the mobile app.
Through the Application, you can access the following services ("Services"):
- Use of the Application.
- Virtual Asset Services – providing a virtual asset wallet/account, and virtual asset exchange and transfer services.
- Virtual IBAN issuance – for fiat currency deposits and withdrawals.
Your use of the Application and Services is governed by these Terms.
The Services are provided in cooperation with our third-party provider(s).
Your use of the Services is additionally subject to the terms of our third-party provider(s), which you must accept before using the Services.
Virtual Asset services and Virtual IBAN issuance and transactions are made available by Striga Technology OÜ (registry code: 16298772), located at Sepapaja 6, Tallinn, Estonia, in accordance with its terms and conditions.
Account Creation
To use the Services, you must create an account in the Application.
Your account must be linked to a valid email address, and you must create a password to log in to your account.
Your password for accessing the Application is stored securely by us, and you are responsible for maintaining the confidentiality of your login details.
If you suspect that your account has been compromised, you must immediately notify us.
Fees
We charge the following fees for the Services provided through the Application:
Fee Type Amount Virtual Asset Deposit 0.1% Virtual Asset Withdrawal 0.15% Fiat Deposit 15 EUR Fiat Withdrawal 0.15%, Min 30 EUR Physical Card Issuance Fee (per Card) 8.95 EUR Physical Card Delivery Fee, POST 25 EUR Physical Card Delivery Fee, TRACKED 35 EUR Physical Card Delivery Fee, EXPRESS 49 EUR Virtual Card Issuance Fee (per Card) 2 EUR Card Payment Fee 0.3 EUR + 0.25% ATM Cash Withdrawal Fee (Domestic) 3 EUR + 0.50% ATM Cash Withdrawal Fee (International) 3 EUR + 3.5% This fee is in addition to the network fee collected by our third-party provider.
We may adjust these fees at any time, and it is your responsibility to review the fees regularly.
System Security and Downtimes
We take reasonable steps to protect your data and ensure the security of our platform. However, no system is completely secure, and we cannot guarantee uninterrupted access to the Application.
We may suspend or withdraw our services for maintenance, operational reasons, or as required by law.
Data Processing
We process your personal data in accordance with our Privacy Policy, available at https://cardporate.com/privacy-policy.
By using the Application, you consent to our collection and processing of your personal data. We act as a data controller for the personal data we collect directly and as a data processor when acting on behalf of Striga Technology OÜ.
Customer Support
You can reach our customer support team at [email protected].
We aim to respond to all inquiries within 1-24 hours.
Other Terms
These Terms may be amended from time to time.
We will notify you of significant changes to these Terms.
By accepting these Terms, you agree that:
- You will comply with all applicable laws and regulations.
- You are solely responsible for the activities conducted through your account.
- You must not use the Application for illegal activities or to violate any third-party rights.
- We reserve the right to suspend or terminate your access to the Application if you breach these Terms.
The governing law for these Terms shall be the laws of the Czech Republic, and any disputes will be resolved in the competent courts of the Czech Republic.